Privacy Policy

Last updated: February 20, 2026

ChronoAI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered time tracking and invoicing platform (the "Service").

1. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, company name, and password when you create an account
  • Usage Data: Time entries, project details, invoice data, and billing information you enter into the Service
  • Payment Information: Billing address and payment method details, processed securely through Stripe
  • Integration Data: Data exchanged with connected third-party services such as QuickBooks and Google
  • Technical Data: IP address, browser type, device information, and usage patterns collected automatically

2. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Process your time entries and generate invoices
  • Power AI-driven features such as natural language time entry and smart categorization
  • Synchronize data with connected third-party services at your direction
  • Process payments and manage your subscription
  • Send transactional emails and important service updates
  • Detect and prevent fraud, abuse, and security incidents
  • Analyze usage patterns to improve the Service

3. Data Sharing

We do not sell your personal information. We may share your data in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating the Service (hosting, payment processing, email delivery)
  • Integrations: With third-party services you explicitly connect, such as QuickBooks or Google, and only the data necessary for the integration
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice

4. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. We promptly notify affected users of any data breach in accordance with applicable law.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data, subject to legal retention requirements
  • Export: Request your data in a portable, machine-readable format
  • Opt-out: Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at privacy@chronoai.com.

6. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage of the Service. Essential cookies are required for the Service to function. Analytics cookies help us understand how the Service is used and can be managed through your browser settings. We do not use cookies for advertising purposes.

7. Third-Party Services

ChronoAI integrates with the following third-party services. Each has its own privacy policy governing data handling:

  • Stripe: Payment processing. Stripe collects and processes payment information under its own privacy policy.
  • QuickBooks (Intuit): Accounting integration. When connected, we exchange invoices, customers, and time activity data with your QuickBooks account.
  • Google: OAuth authentication. We receive your name and email address for account creation and sign-in.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. After account deletion, we retain a minimal set of data for up to 90 days to fulfill legal obligations, resolve disputes, and enforce agreements. Time entry and invoice data may be retained in anonymized form for analytics purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Last updated" date. We encourage you to review this policy periodically. Your continued use of the Service after changes become effective constitutes your acceptance of the revised policy.

10. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@chronoai.com.